Privacy Policy
When you access our website, information about the access (date, time, page viewed, IP address) is stored as log files on our server. We do this out of the legitimate interest of monitoring technical operations, optimizing our information offering and detecting attacks on our website. This data is evaluated by us exclusively for our own statistical purposes, in an anonymous form.
The log files are deleted after 30 days.
The processing takes place on behalf of Tset Software GmbH, Kellau 151, 5431 Kuchl, Austria ("tset").
Imprint
For questions about data protection at tset, please contact our data protection officer at privacy@tset.com.
As a rule, we do not collect any personal data when you use our website. If you contact us using the contact form provided, your email address and your other personal data will only be used for individual correspondence to answer your request. We guarantee that your information will only be used by us, will not be passed on and will be treated confidentially in accordance with the applicable legal provisions. An exception is the transfer to data processors who work exclusively on instructions from tset, who do not use the data for their own purposes and who are bound by their own agreements to the data protection obligations of the General Data Protection Regulation.
When using our contact form, the data is stored in our CRM system, which is operated by Hubspot Inc., 2 Canal Park, Cambridge, MA 02141, USA as the processor. The hosting takes place within the European Union, but in exceptional cases data could be transferred to the USA. Hubspot Inc. is committed to complying with the data protection principles of the EU-US Data Privacy Framework. Therefore, this data transfer to the USA is legal without additional measures due to the adequacy decision C(2023) 4745 of the European Commission of July 10, 2023 in accordance with Art. 45 DSGVO.
When accessing the information on the website, your IP address is transmitted to the host of our website, Netlify Inc., 44 Montgomery St Suite 300, San Francisco, CA 94104, USA, which is outside the European Union. Our hoster has committed to complying with the data protection principles of the EU-US Data Privacy Framework. Therefore, this data transfer to the USA is legal without additional measures due to the adequacy decision C(2023) 4745 of the European Commission of July 10, 2023 in accordance with Art. 45 DSGVO.
Your rights
You have the right to information, correction and deletion of the data, the right to restrict processing, to object to processing (in particular the objection to the sending of direct mail) and the right to lodge a complaint with a supervisory authority.
General Inquiries
The data of your request (name, contact details, content of the request, history of previous contacts with us), which you send via the contact form or to us by e-mail, will be processed by us for customer service (pre-contractual measures. Your data will be 3 years after your last Request deleted by us, provided there are no legal obligations to store the data.
Note on the use of cookies:
So-called cookies are used for the functioning of this website. Cookies are data stored in your browser that enable the recognition of a visitor on an anonymous basis. Cookies can generally be rejected or deleted by appropriate browser settings. The statements made here in relation to cookies also apply in a similar form to other technical browser functions such as local storage and session storage.
The cookies on this website are necessary for the website to function and are set based on our legitimate interest in the safe and efficient operation of the website. A transfer of information to third parties for their own business purposes does not take place.
Google Advanced Consent Mode
When using our website, data about the consent you have given may be passed on to Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). However, this only happens if you have given your consent for this data transfer. Google uses this information to decide for what purposes the data otherwise transmitted may be used.
Even before consent has been given, scripts are transmitted by Google. These ensure that the consent status is initially set to “consent denied” and that the website usage data is not used for personalized advertising, for example. For technical reasons, when Google scripts are loaded, the publicly visible IP address of your device is also transmitted to Google, but is no longer used there. The transmission of the IP address is based on our legitimate interest in a complete analysis of the use of our website in accordance with data protection regulations.
When processing the data, it may also be transferred to countries outside the European Union, in particular to the USA. The USA generally has a lower level of data protection than the EU. However, Google voluntarily commits to complying with the measures of the EU-US Data Privacy Framework (DPF). The DPF participants have been certified by the EU Commission that they achieve a level of data protection comparable to that of the EU. According to Art. 45 GDPR, no further legal basis is required for the transmission of data to Google in the USA.
Website analysis with Hubspot Pixel
In order to analyze the use of our website and optimize the content for users, we use technology from our service provider Hubspot (Hubspot Inc., 2 Canal Park, Cambridge, MA 02141, USA), which sets a tracking cookie on your device with your prior consent. This allows us to see which pages on our website you have viewed and to recognize you when you visit again. If you later enter your data into one of our contact forms, your previous use of our website can also be merged with your data.
The processing of data for usage analysis takes place within the European Union, although in exceptional cases data could be transferred to the USA. Hubspot Inc. is committed to complying with the data protection principles of the EU-US Data Privacy Framework. Therefore, this data transfer to the USA is legal without additional measures through the adequacy decision C(2023) 4745 of the European Commission of July 10, 2023 in accordance with Art. 45 GDPR.
Facebook Pixel
In some cases we place advertising on the social media platform Facebook. This is operated by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Meta”). When you click on this advertisement you will be redirected to our own website.
We will only integrate the Facebook pixel into our website with your consent.
Using the information from Facebook Pixel, we can check which advertisements were more and which were less successful. For this purpose, it is logged which pages of our website were viewed after clicking on the advertisement.
Meta transfers data to the USA as part of the provision of its services. We would like to point out that the USA has a lower level of data protection than the EU and US companies are obliged to hand over data to courts, law enforcement authorities, supervisory authorities or security bodies. However, Meta voluntarily commits to complying with the measures of the EU-US Data Privacy Framework (DPF). The DPF participants have been certified by the EU Commission that they achieve a level of data protection comparable to that of the EU. According to Art. 45 GDPR, no further legal basis is required for the transmission of data to Meta in the USA.
The purpose and scope of data collection and the further processing and use of the data by Facebook as well as the related rights and setting options to protect privacy can be found in Facebook's data protection information: https://www.facebook.com/about/privacy/.
If you are a Facebook member and do not want Facebook to collect data via this online offering and link it to your member data stored on Facebook, you must log out of Facebook and delete your cookies before using our online offering. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads. Switching off the use of the data for advertising purposes stops the display of advertising, but does not stop the collection of the data itself.
Functions and content of the LinkedIn service are integrated within our online service, offered by LinkedIn Corp., Sunnyvale, California, USA, operated by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. This can include, for example, content such as images, videos or text and buttons with which users can express their interest in the content, the authors of the content or subscribe to our posts. If the users are members of the LinkedIn platform, LinkedIn can assign the above-mentioned content and functions to the user profiles there. In addition, the integration of LinkedIn offers us the opportunity to track the effectiveness of our marketing measures on the LinkedIn platform. LinkedIn's privacy policy can be found at https://www.linkedin.com/legal/privacy-policy. Data will only be transmitted to LinkedIn if you have given us your consent to do so. Our website can be used to its full extent without giving this consent. You can revoke your consent at any time in the data protection settings of this website. When the LinkedIn functions are activated, data may also be transferred to countries outside the European Union, which have a lower level of data protection. In particular, in the USA you have no effective rights to lodge a complaint against the processing of your data. In accordance with Art. 49 (1) a GDPR, by activating the LinkedIn services you also agree to this transmission.
Google Ad Conversions
Scripts from Google Ireland Ltd, Dublin, Ireland are built into our online offering, but they are only executed with your express consent. These scripts help us track and analyze the effectiveness of our marketing efforts that we administer through Google. Our website can be used to its full extent even without giving your consent. You can revoke your consent at any time in the data protection settings of this website. When activating the Google functions, data may also be transferred to countries outside the European Union, which have a lower level of data protection. In particular, in the USA you have no effective rights to lodge a complaint against the processing of your data. In accordance with Art. 49 (1) a GDPR, by activating the Google services you also agree to this transmission.
Xing Ad Conversions
For marketing purposes, we also use the Xing platform, offered by New Work SE, Am Strandkai 1, 20457 Hamburg, Germany. The integration of tracking scripts from Xing enables us to monitor the effectiveness of our marketing efforts on the Xing platform. You can find Xing's privacy policy at https://privacy.xing.com/en/privacy-policy. Data is only transferred to LinkedIn if you have provided your consent. Our website remains fully functional even without this consent. You can revoke your consent at any time in the privacy settings of this website.
Processing of job application data
As part of your application, we process personal data for the purpose of selecting applicants. This includes general contact information (name, address, telephone number,...), any certificates or proof of qualification, and notes from a job interview. This is done on the legal basis of pre-contractual measures and is necessary for the processing purpose (Article 6 (1) b GDPR). Any inspection of a criminal record extract will be noted, but the information from the criminal record extract will not be saved.
The processing takes place on behalf of Tset Software GmbH. In principle, the data will not be passed on to third parties unless this is required by law or necessary for the purpose of processing. It is also possible to pass it on to data processors who work exclusively on the instructions of Tset Software GmbH, who do not use the data for their own purposes and who are bound by their own agreements to the data protection obligations of the General Data Protection Regulation. There is also no data transfer to countries outside the European Union or to international organizations.
After completing the selection of applicants, we will keep your data for another six months based on the legal basis of our legitimate interest in asserting or defending legal claims. A longer record of the application for up to three years will only take place with your express consent. In this case, we ask you for written consent to this record keeping, which you can revoke at any time in writing, also by e-mail.
Registration for the newsletter
If you give your express consent to register for our newsletter, we will process your data for sending the newsletter by email until revoked. Additional information about the opening and reading behavior of individual issues or articles can also be collected, which helps us to optimize the creation of content. Subscribing to the newsletter is voluntary. If you do not give your consent, you will not be able to register for the newsletter. Each issue of the newsletter sent contains a link to unsubscribe from the newsletter. However, you can also revoke your consent at any time in writing to office@tset.com.
In principle, your data will not be passed on to third parties. An exception is the transfer to technical service providers (processors) who work exclusively on the instructions of Tset, do not use the data for their own purposes and are bound by their own agreements to the data protection obligations of the General Data Protection Regulation.
Competitions for New Newsletter Subscribers
At irregular intervals, such as during trade shows and events, we hold a competition for new newsletter subscribers. To notify winners, the processing of personal data is necessary. A prerequisite for participation in the competition is a new subscription to our newsletter, which is completed simultaneously with filling out the entry form. The processing of personal data is carried out in accordance with Article 6 (1) b GDPR. Participation in the competition is not possible without providing the required data. After the competition ends, all data not needed for the newsletter distribution will be deleted.
Your data will generally not be shared with third parties. An exception to this is the transfer of data to technical service providers (processors) who act solely on Tsetinis’ instructions, do not use the data for their own purposes, and are bound by their own agreements to comply with the obligations of the General Data Protection Regulation (GDPR).
Processing of Data from Business Partners
In the course of business relations with tset, personal data of customers, prospects, suppliers, or other business partners are processed for the purposes of ordering and delivery of products and services, sales activities, purchasing, accounting, customer service, and for the purpose of sending direct marketing.
Names and contact details, any agreements, as well as communication and order history are processed.
The provision of the aforementioned data is necessary for the business relationship, as contractual or legal obligations cannot otherwise be met. The dispatch of direct marketing by mail is based on the legal ground of legitimate interest. After the termination of a contract, the data will still be retained due to legal obligations.
Data is generally not shared with third parties without consent, unless required by law.
The exception is the transfer to processors who work exclusively on instructions from tset, do not use the data for their own purposes, and are bound by their own agreements to the data protection obligations of the General Data Protection Regulation.
The data will be stored for the duration of three years from the last contact if there are no legal retention obligations, after the expiration of the legal retention periods.
Privacy Information for Participation in Online Meetings or Video Conferences
When conducting online meetings or video conferences, personal data in the form of contact details, video, and audio data are processed. This processing is necessary for the fulfillment of contractual obligations or pre-contractual measures (e.g., the employment contract for employees, preliminary discussions in projects) if no other, milder means can be used comparably efficiently and occurs only for the duration of the respective meeting.
Data about participation in the online meeting and any texts entered by participants in the meeting's chat window will be deleted after the expiration of the statutory retention obligations (generally seven years).
In exceptional cases, the online meeting may be recorded for the purpose of documentation, quality control, or the creation of a protocol. This occurs either to fulfill contractual obligations or due to the legitimate interest of tset in the aforementioned processing purposes and only after informing all present participants. You have the right to object to the processing if you are in a particular situation such that your rights and freedoms outweigh the interests of tset. The storage of recordings is maintained only as long as necessary to fulfill the respective processing purpose, such as the creation and confirmation of protocols.
The data processed during online meetings are generally not shared without consent, except for transmission to processors who work exclusively on the instructions of tset, do not use the data for their own purposes, and are bound by their own agreements to the data protection obligations of the General Data Protection Regulation, as well as the transfer of diagnostic and telemetry data, which are necessary for the operation and security of the infrastructure of the online meeting and may generally also contain personal data, to Google Ireland Ltd., Dublin, Ireland. In rare cases, this also involves a transfer to countries outside the European Union, particularly the USA. Google has committed to adhering to the privacy principles of the EU-US Data Privacy Framework. Therefore, this data transfer to the USA is lawful without additional measures due to the adequacy decision C(2023) 4745 of the European Commission of July 10, 2023, pursuant to Article 45 of the GDPR.
